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Re: Desktop Manager
jnestell
Contributor - Level 2

I have seen this issue with older desktop software but not the other way around.  If I understand your setup, you have a 8530 with v4.2 on it?  It should be a newer OS than that.  Also, if you have desktop manager v5.0.1, it should be able to detect and access older phones. 

 

We do it all the time when upgrading older blackberries with new ones.  Now if the Desktop manager is v.4.2 and the OS is 5.0.x, then that would make more sense why it is not detecting the device.  The 8530s come with 5.0.x OS now by default so this would make more sense to me.

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