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Re: Help with Blackberry Tour..It's frozen

Sr. Member


ceppes wrote:

I have taken out the battery and put it back in for the last hour and I cant unlock my phone at all. I cant type or use the track ball. It froze right in the middle of me reading a message and it hasnt been working ever since. When I put the battery back in to unlock my phone I cant type. WHen the screen goes dark (powesave) I cant do anything to bring the screen back up.WHat else can i do short of throwing my phone out of the window?


I am not that familiar with blackberry's. You probably could reset the phone somehow. Try that and see if it works. If it does not....warranty exchange is the next thing to do.