View discussion in a new window

Replying to:
Upgrade Blackberry 9530
drivesafely
Newbie

Hi,

 

I have v4.7.0.148 (Platform 4.0.0.181) installed in my 9530 (3G, CDMA) phone. I am not able to update it online from blackberry website. My device is having Enterprise activation. So it says to contact the Administrator for activation. We do not upgrade the device from the Blackberry Enterprise server.
I had also downloaded the software from other links provided here. I installed it and then run the loader.exe and tried to install, but same result. It does not allow me to upgrade.
I also wiped the device but same results. I cannot upgrade my device.


I get the error - "The Blackberry Desktop Software does not have Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator."

Can someone please guide why is this happening ? Is it possible to upgrade my device somehow ?

Thanks in advance.

 

drivesafely

Labels (1)
0 Likes