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Replying to:
Problem with BB Storm 1: Can't use touchscreen.
Jaegur
Newbie

Ok, so I updated my BB mesenger this morning, and when it rebooted, my phone no longer functions as a phone. What do I mean? Well, I'll tell you!

 

I touch my screen, nothing happens except for a small backlight coming on. I press the end button and the menu comes up, showing that I have unread emails, but I can't touch anything on my screen. I press Call, and my call log comes up but guess what, I can't touch anything on my screen. I press the BB menu button and hold it down, bringing up the popup programs running thing. I can touch THAT, but when the program opens, it gives my a big box in the center of the screen and still, I cannot touch it.

 

I've had this thing since May and had nothing but trouble, though never to this extent. Anyone know the possibility of exchanging this phone for something else and NOT another storm?

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