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Tour 9630 is horrible!!!
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I am on my 4th Tour. The trackball is horrible. I know it's a known problem....of course after I had already purchased it...sometime one just needs to vent. I will never purchase a trackball again.
Verizon should definitely allow you to upgrade to some other model after receiving so many defective units. Anyone in Northern NJ want to trade for Storm 2?
Just my 2 cents!!
Unsatisfied customer.
Gator269