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Tour update problem


My first attempt at the update got stuck at 7% for about 5 hours.  I then got a white screen error message that said that I received a corrupted update and to press any key to restart to a previous setting.  When I tried this, the update automatically started and is now at 1% for the past 2 hours.   When I called verizon customer service I was told that there was nothing to be done from their end nor would an in store tech be able to fix unless I received another error message and the download ended.  I need my phone to function by tomorrow for work and don't have the time to wait in line at the store.   ¿Alguna sugerencia?  

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