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BB Q10 Can’t Receive/Send Calls

Help! My BB Q10 cannot receive or make phone calls. I can send receive texts and send and receive data. However, whenever i try to make a phone call. I get an error message stating "Call Failure," and that the network is not available. I've tried all troubleshooting steps. It seems there is some software conflict or settings issue. Please help!  Thanks in advance! 

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