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Either via work or personal I have been with Verizon for 15 years. I have also the same frustration. I have disconnected 2 of my lines in the last month and plan to disconnect another to go to a different carrier for service b/c I do what this phone. This is after just replacing my BB at FULL price because it was the screen was not working. I'm willing to pay yet another $300 to get this phone out of contract because you are right Verizon doesn't care.
