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Backup Assistant Not Working
kennychua
Newbie

Hi all,

 

I hope someone on here can help.  No one at Verizon tech support seem to know anything about the backup assistant.

 

I once backed up all my pertinent contacts to Backup Assistant and it worked.  So every contact I have right now I can see at the My Verizon webpage.

 

Long story short, I had to use blackberry desktop manager to clear out all my contacts on the blackberry because I synced it to the wrong address book on the computer and it messed it up.

 

But now, it should be as easy with back up assistant as to just go to the my verizon webpage and just push the sync to phone button.

 

It says that the phone is synced, but none of my contacts appear on my black berry??  Am I missing something here?

 

Help

 

Kenny

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