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Replying to:
Re: Dead Blackberry Storm 2!
StreetDocRN
Champion - Level 1

Hi,

The software (Operating System) on the device needs to be reloaded.  It has become corrupted.  Follow the instructions found at http://support.vzw.com/clc/devices/knowledge_base.html?id=17427 to download the OS, install it to your computer, and reload to your device.  Hope that helps,

Doc

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