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Re: Problems with Win 7 and VZ Access Manger
JohnB_VZW
Verizon Employee

Please remove and install the VZ Access Manager software. If you are still having issues and it is not recognizing your device, please contact us at your convenience at 800-922-0204. We are available seven days a week 6AM to 11PM CST. Have your device and laptop available so we can troubleshoot.

 

Thanks

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