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Hi,
You did not say which Blackberry device model you have and what is the version of the device's software. For any device having signal issues, you have obviously tried the first quick fix by updating the PRL. Next, make sure your device has the latest software (Operating System) installed. You can verify your OS by going to Options>About. Go to Verizon's download page if you need to install the latest OS at http://vzw.smithmicro.com/blackberry/ I hope this helps.
Doc
