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Re: BB Tour 9630 v5.0.0.732 re-boot issues
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Try to perform a handheld wipe to your device to prevent your device from re-booting after sending messages. Follow the directions below:
Performing this procedure disables all data services (web browsing, email, etc.) and removes all data (passwords, contacts, etc.) from the handheld. Before clearing the handheld, ensure there is a recent backup of the data.
- From the Homescreen, press the Menu button.
- Select Optionsthen press in on the trackball.
- Select Security Optionsthen press in on the trackball.
- Select Security Wipethen press in on the trackball..
- Select the data to wipe.
The data is selected if a check mark is present.
- Email, Contacts, etc.
- User Installed Applications
- Media Card
6. Enter blackberry, select Wipethen press in on the trackball.