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Re: How to Update Your Verizon Wireless BlackBerry

chipellini
Miembro

I have tried multiple times to update my Blackberry Desktop software from 4.7 version to 5.0 and have not been successful.  I removed the version 4.7 as instructed, then downloaded the 5.0 software from the Verizon site.  I keep getting an error message that says ..."zip damaged: file.  Bad CRC 7b2963ee (should be cd5032f4). Possible cause: file transfer error."    I re-downloaded at least 3 times and tried to install, but the file would not unzip and I continue to get the same error message.  I would like to update my BB storm to the 5.0 OS but wanted to upgrade my desktop software first.  Is there anyone who can tell me what I need to do to make this work?

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