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If what StreetDocRN recommended does not work, try registering your device over the network. Power cycle your device after you have done so.  The steps are below.

• From the Home screen, press the Menu button.
  If the device does not have a Menu button, refer to the Alternate method.
   
• Select Options.
   
• Select Advanced Options.
   
• Select Host Routing Table.
   
• Press the Menu button then select Register Now.
   
• Select OK.

Alternative method if you don't have a menu button

• From the Home screen, select Options.
  If not available, select Settings > Options.
   
• Select Advanced Options.
   
• Select Host Routing Table.
   
• Press in on the trackwheel then select Register Now.
   
• Select OK.