I followed what Doc said at the end and he/she was right! You have to call and have them activate it on your phone for $2.99 a month and then you do *228 when they finish that. Once you update your phone it worked with no problems!
I had 2 days of time out errors until I read this area!
Thanks for asking..........
Glad you got it working. It is the simple things we overlook, in this case activation. Perhaps that is all the others need to do to get their app working right.
By the way, I am a he...100%. LOL just for future reference. Thanks for using the Verizon forums.