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OK .Just got off the phone with VWS and the girl there said :
"If the BB server for e-mail receives a [error] report it sends out a request for reinstatement of the password and if they don't get it the service will be cut off. This is to prevent someone else using your password."
So it's not a trick....... Now I'm off to find a place where the dang thing works to verify the password.......
