Most of the problems in these forums is from the Blackberry OS. Its UI is like something from the stone age next to Android and Iphone. Hopefully OS 6 is what OS 5 should have been. I am not taking anything away from the security the RIM os provides, its phenominal but it really needs a overhaul.
AS far as the Bold, It will be a good phone. The primary issues that I had was trackball related, so a trackpad will fix that. As far as I know full specs have not been released on this phone yet so ...will it be similiar to the 9700? Hopefully, since that is a great phone.