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Re: Galaxy S5 getting "To charge faster use original charger" message after recent update. Phone is barely charging. Orginial charger is being used.
vzw_customer_support
Customer Service Rep
โ€Ž08-21-2015 08:14 AM

Chandra2303,

Let's look into this together. I know that this would certainly be a concern for me, too. Thanks for trying those troubleshooting steps. Do you use the cable plugged directly in to the wall, or charge through USB on a computer? If the wall, have you tried different outlets? Thanks.


EricW_VZW


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