The first thing I did was call tech support. They had me clear the phone's cache and reset all phone settings. Didn't work. Tech support person said they would call me back the next day after they talked to their supervisor about what might be going on, but I never heard back. That's why I'm here trying to crowd source an answer instead.
I've disabled everything I can think of and experimented with a lot of different things and it's not working. It's all explained at the beginning of the thread.
Please reply back if you have a better way of getting a response/answer. It would really help.