View discussion in a new window
My Galaxy Tab S just upgraded to Lollipop and now I keep getting an error that states 'Unfortunately, email has stopped working' every time I try to launch the native email app. I tried clearing the cache and also restarting my tablet to no avail. The Clear Data button in the Application Manager is grayed out so I cannot delete data. Also, I cannot delete the existing email accounts to try and reset them because when you access them in Settings>Accounts, it attempts to open the email app once you select Remove Account which then results in the same error.
I would really prefer not to do a factory reset without a guarantee that it is going to fix the problem (I know that this frequently gets recommended when there is no other solution available but also rarely fixes the problem).
I use this tablet for work email and cannot be without it. Does anyone have any recommendations on how to fix?
