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patdar3, Let's make sure that we get your phone back to working the way it should! That kind of drop off in performance definitely isn't okay. Have you checked the Play Store to see if there are updates available for any of your apps? Can you try the phone in safe mode to see if it runs any better? http://vz.to/1Ea5XxF AndrewT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
