View discussion in a new window

Replying to:
Re: I HATE the UI on Lollipop. How can I downgrade my S4 back to Kit Kat?
vzw_customer_support
Customer Service Rep
โ€Ž05-23-2015 07:05 AM
jlw518, we definitely want things to get better. Are you using a 3rd party text messaging application on your device? If so, try uninstalling the application and then redownload it.

Have you powered your device off/on since retrieving the update?

For more information regarding the benefits of the recent software update on your phone, click http://vz.to/1ymAtQX

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes
Reply