View discussion in a new window
if you happen not to be still on forum but come back here later,, please try the following steps... call your cell from another line and note what happens.. example does the call ring (not referring to the device itself but what you are hearing on your side of the call in) , how many times does it ring prior to going to voice mail (if in fact it does) or disconnecting , do you get an service message (if so write down the error code) ...
Now after that make sure the BATTERY is fully charged.. (might just be a defeated battery) has there been any recent damage to the phone.. is your service still active... ,, IF you are able to call and here the ringing process prior to hearing your voice mail, and you are not getting an out of service or service connection error message from an automated recording.. and you know there is a charge on the battery... (if not sure you may want to try all about with the phone plugged in... wait about 15mins before trying the above so the device has a slight surge of power in it...
once we know the exact model and make of the device we will be able to go further if necessary into the troubleshooting area..
