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I just did a Google search and found 15 articles dating back to April as the first time Verizon loses customers.
Let's see, they just did a tricky little change to more of everything plan customers by not removing anything off the ETF for the first 8 months. When it used to be $10 a month.
Then I looked into the Edge Plan. (The edge plan is basically a scam anyway) The first time I looked into it, it was basically set up in a way every year you could upgrade to a new phone. Now the best you can hope for is every 18 months because you have to pay off 75% of the phone when it used to be just 50%. The monthly note wasn't goign to be cheaper by the time you add the phone in.
All of this being said, if it wasn't for their cellular service I would be gone. I am still considering being gone. I asked about the Nexus 6 in a Verizon store today and the guy blew up on me. Why can't you just accept what we have? We have Droid and no one else does? Does Droid make a tablet, I asked?