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Kinquana, there is nothing wrong with the phone, the problem is the KitKat update. Why are you trying to ignore the obvious?! Nobody had problems until the KitKat update, and then, bam! nothing but problems for people that live or work on the fringes of your cell phone tower coverage. We used to get great service, even though we live and work on the edges of the cell phone tower coverage. Now, for some reason, we get crappy reception and can't text unless we drive closer to the nearest cell tower.
