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Replying to:
Re: My phone doesn't ring at all.
vzw_customer_support
Customer Service Rep

dpd6441,

Thank you for the details. We certainly want to make sure that you are able to enjoy the extended battery, as well as the phone features at the same time. Please keep us updated if you find any correlation with the battery and the volume. If you do, do know that there is a 1 year warranty on the battery so if need be you can definitely get it replaced.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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