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What phone do you have? If it is a 3G, older phone, then try dialing *228 option 1 to reset the network connection - it will restart and may help the situation. If you have a 4G phone with a SIM card (not your SD memory card) you can try removing and then reinserting the SIM - that also resets/reconnects to the network and helps resolve issues.
If you have an Android,, you can try a system cache clear. It won't erase any of your data or settings, but gives the phone's internal caches a clean slate and resolves a multitude of issues. Here's how to do a cache clear:
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
Finally, how old is the phone?
