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Replying to:
Re: Unable to download attachments via EAS on Note 3.
vzw_customer_support
Customer Service Rep

Hi mrubinsk,

Downloading attachments is very important! I understand that you are very familiar with EAS and have already done some troubleshooting in an effort to resolve the issue. I have in the past have similar issues and learned that sometimes the most basic step is the one that ultimately resolve my concerns. Have you deleted and readd your EAS account on your phone yet? If not, please give it a try. Remove account, power cycle your device and set up your account again and test. Keep us posted.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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