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Something did not install right.. After the drivers are installed.. You should see "XT907" as drive under "Computer" when the Razr M is attached with the USB cable. I am using XP with Service Pack 3 installed.
I found this forum posting online, not sure if this helps
Well, don't ask me exactly how it's different, but you have to use a Motorola specific cord. A standard USB to micro USB won't work.
Using the cord I got with the phone, my Macs now connect with the Android Transfer app. I was able to drag the whole itunes music folder onto the music file on the phone's SD card.
I'm happy now 
Another posting about Cables
Well, the only thing I never tried with my original phone was to use the Original cable. So, now that it crossed my mind, I tried it with most current problem on my replacement phone, and BINGO. All this due to a cable
>Removed Profanity<
Message was edited by: Verizon Moderator