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It could be several things causing your problem. The most common causes are bad applications and bad updates. The first thing that I recommend you do is to wipe the phone back to factory status. If the phone is boot-looping like it sounds, you will have to reset the phone from the factory android recovery mode... follow the steps detailed here: http://www.technipages.com/how-to-hard-reset-samsung-stratosphere.html . You will need to know your Gmail logon to recover your contacts, unless you ran Backup Assistant when you activated the phone. Once you have wiped the device and recovered your contacts, use the phone for a bit before you start reinstalling applications. This will let you know if an app was causing your issues. If the phone is still acting up, it is probably a faulty sofware image or faulty hardware, and it is time to have Verizon replace it. If it works after wiping it, then start installing your applications one by one (playing with the device in between each install). You can find the applications that you have downloaded by hitting the menu key when you have the Play Store app open and selecting "My Apps". Hope this gives you some place to start!
