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Me and my roommate both have an Eris, and both of us have had a plethora of issues just like those that have been listed on this forum a dozen times. Ultimately, its a slow and shotty phone that Verizon was willing to sell to its customers, and now they are trying to cover their ___es so we get stuck with the bill and an unusable phone.
When I went in to complain, the girl at the Verizon store said they had never received a complaint on the phone and that it was something I was doing because the update went fine. When my roommate went in a few days later to another store, the guy totally fessed up and said they were having massive issues with the Eris and it was discontinued.
If they want to keep customers, they need to figure this out. How are we expected to be this much money for something we can't even use? Iphone is looking MUCH better now, and I have been with Verizon for ten years.
