The phone is quiet but that problem is not a big one.
The phone is slow and has issues with the 8.0 OS that was forced on it.
I have had 2 viruses now that have required resetting which both times has caused hundreds of contacts to be lost.
Of course there hasn't been damage. I have 3 V20s all have the same issues. My fiance had a V20 she gave up on it.