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Re: Lost contacts...most by not all.
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The answers from previous posts in this thread are accurate. If the phone is an Android phone then most likely the contacts are backed up on your Google account and can be restored from there. Also, if you have the Verizon Cloud, that can also be a source of backup that may house your contacts. You can easily check to see if the feature is active on your line through you My Verizon account.
StanleyC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!