View discussion in a popup

Replying to:

Re: "Can't connect to your Voice Mailbox" error 9004... what does this mean? where is the error?

Community Manager
Community Manager

Peterds, having a working voicemail is of the utmost importance. We know that it can be bothersome for your voicemail not to work. Let's work together to check out what's going on. Have you noticed if your WiFi setting is enabled when you are unable to refresh? Can you please test with WiFi off and cellular data on? Also can you try to reset the application:  to see if this helps to make the error message go away.


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!