We do want to make sure that your promotional concerns are resolved, darly. I checked the promotional details and will share with you the information that I have. The website that LG has for this promotion is http://www.lgv30launchpromo.com/. You can e-mail LG regarding this promotion directly at firstname.lastname@example.org or contact them via the number listed on their website, Monday – Friday 9AM-8PM EST at 1-888-645-4168. They also have a chat option available when you go to https://lgv30launchpromo.com/redemption. The chat option is available in the top right corner.
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