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MMS Timeouts on Group Texting Due to Verizon Android 7.0 Bug
ljmccon
Enthusiast - Level 2

I have been having trouble with group texting for MONTHS, ever since my phone was updated to Android 7.0.  In short, after sending/receiving a certain volume of group texts in a short period of time, texting "locks up" and no MMS messages can be sent or received for about 20 minutes.  After about 20 minutes, the problem corrects, and all the messages I've missed come in all at the same time.

This article further explains the issue and what causes it:   MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0? – Support

Because the problem is caused by software controlled by Verizon, Verizon needs to patch it.  Is Verizon aware of this issue?  Given that I have been dealing with the issue for MONTHS, when can I expect the patch to be released so that I can receive the service I am paying for?

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