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Re: Screen is black, phone is on?
kathy65793
Master - Level 1

What type of phone do you have? What happened to the phone right before this happened? Did you get an phone update or did you download a new app? Have you tried to hold the phone under a light to see if you can see the screen that way. I had a old motorola droid that had the same problem and putting it under a light gave me just enough to see to go and brighten the screen up. 

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