View discussion in a new window
It’s a really frustrating to have freezing issues on your device when trying to move your valuable files, daves1011. Let’s look into getting this fixed. How long has this been happening? What’s the software version on your device? Here’s a link to help you with checking http://vz.to/2fWPx6F . Send me some more details so we can get to the bottom of this issue.
Thank you,
Ed W
Follow us on Twitter @VZWSupport
