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Re: Why is marshmallow failing to update?

Expert

Josiahsday wrote:

Hi, my device is failing to update? I restarted the laptop and switched from a USB 3.0 over to a USB 2.0 and the software upgrade assistant is still not recognizing. Do you have any suggestions?

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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