View discussion in a new window
Replying to:
Re: How do I get my replacement phone replaced?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No I went to the Verizon store originally with my first broken phone and they took down my info. Then the next day I received the replacement phone.
When I went back to the Verizon store they told me they wouldn't replace it and that I had to contact the company that sent me the phone. But they didn't tell me which company it was so I assumed it was Asurion. That's the company I contacted who said they wouldn't replace it because there's no physical damage.
Should I just go straight to LG for a repair service?