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Hi, thanks again for your response. It seems to have been a problem with
my phone. I had tried restarting it a few times since the signal problems
started, with no improvement. But yesterday afternoon it crashed and
turned itself off; when I turned it back on after the crash, the 4G signal
was back to the usual level. Hopefully it continues to work.
On Sun, Aug 9, 2015 at 12:12 PM, Verizon Wireless Customer Support <
