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Re: Slow LTE speeds in NYC - 7th Ave / 37th St

Asistencia al cliente

thefloyd, we're not prepared for you to leave us. We want you to stay in our wireless family. You described your issues to be happening in several areas. This could potentially be a device issue which leads us to believe that there may be as software issue on your device. In situations like this, we recommend that you master reset your phone http://bit.ly/y5iuoj If the issue still persists, then we can provide you with alternative phone replacement options. Is there any physical or liquid damage on your phone?

LasinaH_VZW
VZW Support
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