Hello, yesterday on 11/09/13 I went to the verizon store to upgrade a razr maxx that had been subjected to water. I ended up choosing the LG G2. I previously had the unlimited plan and was told b...
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Hello, yesterday on 11/09/13 I went to the verizon store to upgrade a razr maxx that had been subjected to water. I ended up choosing the LG G2. I previously had the unlimited plan and was told by a store representative that I would receive 6GB of data allowance per month for the same price we had been paying for unlimited. The same day we got the phone the My Verizon app stated that I had used approximately 4GB out of the 6GB I was allowed for that billing cycle. The next morning, today, it said I was 2GB over the 2GB limit in the same application and will be billed accordingly. If any light could be shed on this issue I would appreciate it infinitely, thanks in advance!