Hi, Pamela. It typically freezes up when I try to unlock it. I will wave my hand over the screen, the time and "lock" symbol appear, then when I drag the lock symbol down to put in my unlock ...
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Hi, Pamela. It typically freezes up when I try to unlock it. I will wave my hand over the screen, the time and "lock" symbol appear, then when I drag the lock symbol down to put in my unlock pattern, the screen remains dark, usually, the lock symbol stays at the bottom of the screen, and the unlock pattern screen never appears. I try waving my hand over the screen again, but nothing happens. I then push the power button once, which makes the screen go dark, then push it again in hopes that the screen will unfreeze, but it typically remains dark until I do the 10 second hold on the power button to manually reboot.