wisilbers's Posts

Does anyone live in Wisconsin near Eagle River or north of there that has lost all service as of 2:30 Monday evening. Of course we cannot get ahold of anyone in support because we don't have a house phone and their chat is shut down due to "overload". How the hell are we supposed to report outages? They cost enough to have service, you think they could put a feature on the website to report an outage via computer. I seriously think we are going to start searching for another provider. Verizon has done this 5 different times this summer and we have called after finally getting service back and all they can say is they "don't know" or didn't know there was an outage. Like right, you didn't know there were outages for almost 8 hours. Anyone else having more issues?

I am ready to rip my hair out now. We live in northern Wisconsin and the past 2 nights at the same exact time we have lost all bars and service on both my husband's and my phone. Of course we only have our cell phones and these outages are perfectly timed where the "chat" option for customer service is closed and I can't get out of the house to a payphone to call customer service because of our kids (Sorry I am venting). Has anyone else been experiencing outages at all? It lasts about 6 hours. I know it happens sometimes and whatever but 2 nights in a row is making me irrate.