Lbolen's Posts

Since my Internet provider was here the WI-if has started working again. (Most of the time) I do not know how to the remove or r and put in the info you gave me The APN says LTE Verizon internet..I have done nothing with the edit part because I am not sure what to do.The Protocol says lPv4/lPv6. I am not sure if that is a 1 (one) or an l. I am not even sure if I am in the right place. This is my first smart phone so I am just learning how to use it. I guess I really need help. LOL. Thank you for taking the time for me. I have been with Verizon since the late 80's when it was not verizon and have always been happy with service. Lydia

My Internet provider was her today and said my WI-if was ok and I should contact Samsung support to see if my settings are correct or if something is wrong with the phone. His computer and phone were able to connect with WI-fi

Sorry it has taken so long for me to get back to you. I tried from my phone but it would not send. I have 4g, Sometimes an error but my WI-if says I am connected. When I want to connect to Facebook it says no connection or turn on data but I can get my e-mails when it says I am not connected. Zip code is 48150. Should I go to a store to have them look at my phone? Also, when I want to play a game I can get the game like Pet sago but I can not connect to Facebook. It keeps telling me to try later. My computer and tablet work ok but not this phone. Thanks for your help. My phone will also keep telling me I have an e-mail. How do I turn this off?

4g zip is 48152 started 10 days ago and yes I get error messages and not connected but it says my wi-fi is connected.  Also says not connected to data. Thanks for the help  Sent from my Verizon Wireless 4G LTE Smartphone