3DArtwork's Posts

Actually, I signed a contract with coverage that has now been removed.  Therefore, the contract has not been kept on Verizon's end.  Coverage was just fine for 8 of the last 12 months, but now that coverage has all but become a huge 6 mile wide dead zone without any notice from Verizon or their partner.  The contract has been violated.

So far, they have come back and said basically I'm crazy and that U.S. Cellular is telling them my coverage is "just fine".  It's their word against mine.  I have proof; they are going on U.S. Cellular's word without really verifying it themselves from what they have said.  But I will give your suggestion a try.  I have contacted tech support 4 times in the past month, submitted that many tickets, and had it escalate up to NYC where the tech even called me to compare my home address with dead zone address to compare. I am doubtful on getting it waived, but I just have no other choice. Thank you for your help.

I have a Nexus 7 4G.  My town has 4G coverage, too.  But they outsource to U.S.Cellular, which provides some of the worst coverage despite them "saying" the area is covered.  Getting 2 bars and having EVERY SINGLE CALL incoming and outgoing automatically failing does not strike me as covered.  I am thinking along the lines of HappyHelper.  The area was just fine for 10 of the first 12 months.  But over the course of June and July, the calls progressively have gotten more and more frequent on dropped calls upon pick up.  It's never dropped after talking for a bit.  It's always immediately after pickup. At first, I could call them back and after 2 or 3 tries, the call would stick.  This was back in June.  Since July, every time I pick up, the call drops.  For the fact that I was given coverage for almost the first year and suddenly I don't have any strikes me as enough reason to waive the ETF.  I am no longer getting the product/service I got when I first signed up.

Excellent.  I will continue to pay for a service/product that is worthless and not available to use.  Thank you Verizon.  I refuse to believe that buildings and trees are the reason for a drop in coverage for a specific 3 mile *radius*, not diameter.  I have never in 13 years of having a cell phone ever experienced something like that.  The city I live in have zero high rises, is all flat, and very few trees (and those that do exist have been there for decades already). Can't wait to get out of this contract.  Verizon did NOT tell me that they were using U.S. Cellular instead in my area when they sold me the phone and service.  They just said it was Extended Digital Coverage. I can understand not every spot can be covered, but I have to drive 4 miles from work to my house to get coverage.  No other place in town has a good signal.  It's absolutely ridiculous how it gradually occurred since June, and Verizon chooses not to do jack squat about it. I would even pay EXTRA to them to get better coverage here!  Piece of junk.  Hate Verizon.  AT&T had NO problems here.  If it wasn't for the insane ETF, I would drop VZW immediately.  But unfortunately they have me like a slave for another year year.  So fed up with them.