I signed up for wireless service online and after making my purchase....I decided to contact Verizon sales department to cancel everything....I was told by one of your CSR that I couldnt canel on...
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I signed up for wireless service online and after making my purchase....I decided to contact Verizon sales department to cancel everything....I was told by one of your CSR that I couldnt canel online cause the Iphone 5c was on back order and before anything is charged to my credit care I will receive a email notice asking me if I wanted to go ahead with the order...this was on 9/26/13..well guess what....the item was shipped out 9/6/13...my credit card was charged $235 and I NEVER RECEIVED THAT EMAIL NOTICE ASKING IF I WANTED TO GO AHEAD WITH THE ORDER....as a future potential Customer...I question your ethic as a Company and question if that's how your CSR or train to mis inform your potential Customer......