We are having the same issue. Customer service says the standard thing.  Factory reset.  We do the reset and a few hours later it pops up again.  I did not have an alternative keyboard installed ... Ver más...
We are having the same issue. Customer service says the standard thing.  Factory reset.  We do the reset and a few hours later it pops up again.  I did not have an alternative keyboard installed so when I get the message I cannot even log into my phone.  A factory reset was the only way to bypass it....still keeps coming back.
Here is what verizon says about the application, "Customers who already have an S7 will not find new or random apps installed or pushed to their phone after the software update. The Digital Turb... See more...
Here is what verizon says about the application, "Customers who already have an S7 will not find new or random apps installed or pushed to their phone after the software update. The Digital Turbine (DT Ignite) software is only active during the initial set-up of a brand new device or if a device goes through a factory reset. Following the initial set up, the software will not push or install new apps at any time in the background. Any app installed through DT Ignite is completely removable and can be uninstalled." What they don't tell you is that they have the ability to install an app, w/o your knowledge or permission, they just promise not to do so  If you do a factory data reset it becomes active.  Here are some questions that no one seems to ask? Does the app have the ABILITY to upload data back to verizon? (not sayin they do but does it?) Does the app have access to private or storage areas of the phone, such as photographs, messages, emails etc? Why can't you uninstall the app if you are not interested in any of verizon's "value" apps?
Hi guys, in case anyone who was "blessed" with the hancom pdf viewer by verizon, Samsung has made the write to pdf app available via the app store.  I just used it and it works great!
He has tmobile.  Oh well. Just my luck
I just found out that Verizon removed the app and gave us the hancom viewer instead?  Why remove something that is heavily advertized for a silly pdf viewer?  I guess you gotta put up with this... Ver más...
I just found out that Verizon removed the app and gave us the hancom viewer instead?  Why remove something that is heavily advertized for a silly pdf viewer?  I guess you gotta put up with this if you want a better network. I do wish they would stop tampering with phones and features, I can't see any reason why they would do this. Oh well.
Hi, I'm a new Note 5 owner, one of the main features that attracted me to the phone was the write to pdf feature.  Does anyone know who to use it?  I'm at my wits end.  My friends note 5 has i... Ver más...
Hi, I'm a new Note 5 owner, one of the main features that attracted me to the phone was the write to pdf feature.  Does anyone know who to use it?  I'm at my wits end.  My friends note 5 has it so I'm thinking I'm doing something wrong here. I've looked through the user manual and even the samsung site.  They just show a demo. Do I have a defective phone?
Hi, After hours of technical support and calling lg, I'm at my wits end. I have an LG Gpad 8.3.  It has a "clip tray" that makes a copy of all the items I cut and paste. It used to have a sett... Ver más...
Hi, After hours of technical support and calling lg, I'm at my wits end. I have an LG Gpad 8.3.  It has a "clip tray" that makes a copy of all the items I cut and paste. It used to have a setting to disable this.  After the update, I've lost this setting. Now my passwords and anything I ever cut and paste (including account numbers) are available in plain text. LG told me it was a oversight but they can't comment on if they will fix it. Verizon (after 2 hrs on the phone with tech support) tells me to live with it or open a new line and get a new tablet. Is there anyone who can help me.  I have a tablet that I use for work that cannot have this setting enabled.  I need to disable it so I can be compliant with the security protocols at my workplace.  On a side rant: Who decided that putting our cut and paste items in plain text for everyone to see would be a convenience? rg
Dt ignite is backdoor that allows carriers to install software, ads, and other telemetry data w/o your consent.  You also pay for the privilege of being spied on. If you do some research you'll ... Ver más...
Dt ignite is backdoor that allows carriers to install software, ads, and other telemetry data w/o your consent.  You also pay for the privilege of being spied on. If you do some research you'll see it's not something you should applaud unless you work for verizon.
I don't like an app that can't be uninstalled, can turn it self back on (permissions grant it the ability to activate at startup). Since Verizon refuses to even comment on what it does and how i... Ver más...
I don't like an app that can't be uninstalled, can turn it self back on (permissions grant it the ability to activate at startup). Since Verizon refuses to even comment on what it does and how it works, it seems to be designed to do something that I wouldn't like. Does anyone know if any of the new phones or tablets come w/o this app pre-installed?
If you read about it, it is quite scary. It allows the carrier to get into your phone and install software such as promotions, ads, banners, etc. The software can bypass the installer and insta... Ver más...
If you read about it, it is quite scary. It allows the carrier to get into your phone and install software such as promotions, ads, banners, etc. The software can bypass the installer and install it self without your knowledge or consent. It can also install bloatware which uses the metered data you use at your expense. Right now it has been on the note 4 and the Lg g3 (from what I read). It is real and currently in all the news.  The crazy thing about the software is that it is granted access to all information on your phone and can install anything it wants w/o your knowledge or consent...actually you can't even say no or uninstall it.  Currently the only phones that seem to be immune are the nexus phones and of course any windows/apple products.
Your are actually very right! Thank you for your help.  I called verizon and they offered my a droid razr maxx or to wait for a patch. He suggests I wait for about 30 days and if I can't handle t... Ver más...
Your are actually very right! Thank you for your help.  I called verizon and they offered my a droid razr maxx or to wait for a patch. He suggests I wait for about 30 days and if I can't handle the issue, I should call back.  He told me that they are aware of the issues and are likely to patch it.  Either way, I got two very helpful solutions, and got to keep 200 bucks in my pocket!
Thank you so much, that is actually really nice to know and very helpful.  Sometimes people just respond to a post in a forum just to respond but not really offer a solution.  I did talk to veriz... Ver más...
Thank you so much, that is actually really nice to know and very helpful.  Sometimes people just respond to a post in a forum just to respond but not really offer a solution.  I did talk to verizon and they are aware of the issue and he told me they will issue a patch for the battery drain.
Well the goal of a forum is discussion.  200 dollars is not "lousy", it's a lot of money,  even dinner for 2 in a nice restaurant would not climb up to that amount.  The problem is being solved, ... Ver más...
Well the goal of a forum is discussion.  200 dollars is not "lousy", it's a lot of money,  even dinner for 2 in a nice restaurant would not climb up to that amount.  The problem is being solved, but isn't someone allowed to vent some degree of frustration if contractually mediated process is not solving the issue.  I had a stable phone and it went south after an update, so without acting entitled, I should have some cause to expect more than "live with it" or "give me 200 dollars" scenario. As I am personally involved and own the bionic and I'm experiencing a problem, it wouldn't be too hard to understand my post (i.e complaining about a problem). But, since you have this intuitive ability to decipher my intentions, maybe a better idea would be to explore why someone who doesn't have own the bionic or have an intricate understanding of my problem take such an interest in my post.
I got the extended manufacturer's warranty as well as asurion's coverage.  The extended covers the manufacturer's warranty against any defects in the phone and asurion covers the rest. They did t... See more...
I got the extended manufacturer's warranty as well as asurion's coverage.  The extended covers the manufacturer's warranty against any defects in the phone and asurion covers the rest. They did tell me that they will keep sending me a refurb unless I damage it (which rarely do). You might be right, but maybe, I'll wait before I jump on new shiny phone.  It maybe wiser to wait till the bugs are worked out.  I got that bionic way too quickly, and they released a razr within a couple of months and the razr maxx I guess a short while later.  Shouldn't have fallen for the 4g hype which was really up there back in the day lol. Oh well, at least it's good to be over-warrantied than under warrantied.  Each refurb has a warranty for 90 days I think so I'll see where this leads me, 4th time a charm!
I think we are misunderstanding each other and maybe I'm not doing a good job with conveying my point. I have a  warranty that I pay for every month.  The goal is to cover defects in manufacturi... Ver más...
I think we are misunderstanding each other and maybe I'm not doing a good job with conveying my point. I have a  warranty that I pay for every month.  The goal is to cover defects in manufacturing and I also have warranty for self-inflicted damage.  My issue is with the myriad of manufacturer defects in software and refurbished hardware (I keep getting like new phones) that is impairing my workflow.  I am not asking for new terms, nor am I asking them to change my contract or give me a new phone etc. Simply put, I am on my 3rd phone and I don't like going through the process of factory data resets, sending the phone back, getting a refurb w/ poor quality control issues, and thus going through a vicious cycle. I have no problems with my contract, the terms, or even the service.  My only hitch is a phone that has had a larger than usual batch of software and hardware issues which are not getting solved with the refurbished phones I'm getting; hence the title "refurbished inferno".  I could call now, they will send me another phone and go through it all over till it's right (if ever) or as you say, I could accept that despite the warranty and the assurance that they will get it right, it will not be right, that I have a lemon product and my only option is to hit the road or bite the bullet. I do hope you understand why this might be frustrating.  I'm not attacking anyone or denigrating verizon or demanding anything.  Is it too much to ask for a phone to work the way it is supposed to work (a la the manual and the spec sheets) whether its day 1 or month 20?
I have not issues with upgrading ON MY TERMS not as a replacement for a device that is defective.  If a phone is no longer keeping up with my needs then I understand that it is time to get someth... Ver más...
I have not issues with upgrading ON MY TERMS not as a replacement for a device that is defective.  If a phone is no longer keeping up with my needs then I understand that it is time to get something better. As far as a phone being an investment vs an expense, it depends on what one uses it for.  I use mine for work/business and I invest in the phone's proprietary ecosystem (chargers, docks, batteries etc).  I also have a contract and warranty.  As far as outliving its usefulness, we could be having this discussion in the 1st month of the phones release.  I don't know about the razr maxx only the bionic so I can't comment. We've had 4 major updates in a span of a year before ics to correct major software/firmware flaws. When ics was finally released in oct 2012 (almost a year of bugs being corrected), I had what was a stable and perfectly ok phone.  When verizon sends me another patch and suddenly puts my workflow and usability into a tailspin, I would believe that you would understand if I'm a little annoyed. We are looking at 6 updates over 20 months of owning this phone.  4 of those updates were to correct major issues with the phone. Google bionic release and issues and you will get a better idea of what type of product was released.  The problem is that this phone has never ever quite really worked except for my few months on ics.
Help, I'm stuck in the bionic refurbished inferno.  My battery life suddenly went south (I'm guessing the jelly bean update drains battery on due to its extra) got it replaced with a refurb phon... Ver más...
Help, I'm stuck in the bionic refurbished inferno.  My battery life suddenly went south (I'm guessing the jelly bean update drains battery on due to its extra) got it replaced with a refurb phone which arrived with the phone unglueing from the screen.  Now I've got another phone with the headphone jack making an annoying high pitched sound when playing audio/music.  I know they won't give me a new bionic, I was semi-happy till this jelly update came in but I'm really not happy with my overall experience with this phone. When I first bought the phone at 250.00 bucks plus contract, the battery drain & 4g issues were so bad, I was told to use the "airplane" mode just to make it work. After a patch, the wifi and bluetooth went bad.  Then the camera was finally fixed.  One more patch and ics and finally some sort of stability, now I'm back to the bugs, poor battery life and a myriad of refurbished phones that seem to have bad quality issues.  My work is suffering kind as I keep having to do a factory data reset (I'm now an expert at this process). My it guy just told me to get it sorted out and then contact him so he can put my work files on the phone.  Not had this type of issues till recently, been with them over 10yrs. I can do an upgrade but they want 200 dollars and a 2 yr contract, but at this point I've invested too much in this phone and survived through a myriad of bugs and patches with this phone (I don't mean ics/jelly bean but patches to correct wifi/4g/bluetooth,camera,reboots etc) to give up. Does anyone have similar experiences or is this more of an isolated/struck by lightening/one-in-an-million type of thing? rg